Frequently Asked Questions

License FAQ

iTools devoted itself to provide the best software to help customer manage and backup the content of iOS devices. Here are some frequent asked questions about license code, please check the following answers and suggestions.

• Q1  How long is the valid service time of the license code?
• Q2  What is our license code policy?
• Q3  What to do when fail to register iTools
• Q4  Can I use my previous Windows license code to Mac version?

Q1   How long is the valid service time of the license code?

The valid license code service time for iTools is lifetime. Moreover, once you purchase our software, you will enjoy lifetime upgrade and support freely.

 

Q2  What is our license code policy?

One license only support one computer and one mac. Prices varies according to how much license you buy, we have premium license, platinum license, and tariff packages, you can choose the numbers of licenses you need of each kind. Please refer to our website to buy.

 

Q3  What to do when fail to register iTools

Some customer may encounter Register Failed error message while registering software. Considering the rare situation, please give below suggestions a try:

 

  1. Please copy and paste this code directly instead of entering it manually.
  2. Please make sure the Internet connection is fine while registering.

If problem persists, please kindly send a screenshot about this issue to Support Team for better analysis.

 

Q4  Can I use my previous Windows license code to Mac version?

Yes, you can. One license for iTools can apply both Windows and Mac version.